The Power of a Virtual Secretary: Everything You Need to Know about Becoming a Virtual Assistant in Australia


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If you’re looking for a flexible, rewarding, and lucrative career in Australia, then becoming a virtual assistant (VA) may just be the perfect fit for you. VAs, also known as virtual secretaries, are in high demand as more and more businesses are shifting towards remote work. In this article, we’ll dive into the world of virtual secretaries and answer all your burning questions about how to become a VA in Australia, including what they do, how much they earn, and how to get started.

What Does a Virtual Secretary Do?

A virtual secretary is essentially a remote administrative assistant who provides a wide range of administrative services to businesses, entrepreneurs, and professionals. They handle tasks such as managing emails, scheduling appointments, bookkeeping, customer service, social media management, research, and much more. Essentially, a VA can do anything that an in-house assistant can do, but remotely.

How Do I Become a Virtual Assistant in Australia?

The great news is that becoming a virtual assistant in Australia is relatively straightforward. Here are some simple steps to follow:

  1. Assess your skills: Before you dive in, it’s essential to know your strengths and weaknesses. Assess your skills, experience, and qualifications, and determine what services you can offer as a VA.
  2. Get trained: While you don’t need a formal qualification to become a VA, it’s a good idea to invest in training to boost your skills and knowledge. There are many online courses, workshops, and resources available to help you get started.
  3. Build your portfolio: To attract clients, you’ll need to build a portfolio that showcases your skills and experience. You can do this by offering your services for free or at a discounted rate to gain testimonials and referrals.
  4. Market yourself: Once you have your portfolio, you need to market yourself. Create a website, social media accounts, and networking groups to build your online presence and attract potential clients.
  5. Start pitching: With your portfolio and marketing strategies in place, it’s time to start pitching to potential clients. Reach out to businesses, entrepreneurs, and professionals in your niche and offer your services.

What Is the Hourly Rate for a Virtual Assistant in Australia?

The hourly rate for a virtual assistant in Australia varies depending on the VA’s skills, experience, and niche. According to PayScale, the average hourly rate for a VA in Australia is $25. However, some VAs charge as low as $10 per hour, while others charge up to $100 per hour, depending on their expertise.

How Much Do Virtual Assistants Earn?

Virtual assistants in Australia can earn a substantial income, depending on their skills and experience. According to Indeed, the average salary for a VA in Australia is around $64,000 per year. However, this can vary significantly depending on factors such as the VA’s niche, level of experience, and location.

What Qualifications Do I Need to Be a Virtual Assistant?

Technically, you don’t need any formal qualifications to become a VA in Australia. However, having relevant skills and experience can give you an advantage over other VAs. Some useful skills to have include administrative skills, communication skills, marketing skills, and technical skills.

Is Being a Virtual Assistant a Stressful Job?

Like any other job, being a VA can be stressful at times. However, as a VA, you have the advantage of working remotely, which can help reduce stress levels. The key to managing stress as a VA is to set boundaries, prioritize your workload, and communicate effectively with your clients.

How Do I Become a Virtual Assistant With No Experience?

If you’re new to the world of virtual assistance, don’t worry. You can still become a successful VA even without prior experience. Here are some tips to help you get started:

  1. Start with your existing skills: Even if you don’t have experience as a VA, you likely have transferable skills that can be valuable to clients. Think about your previous work experience and identify skills that can be applied to virtual assistance.
  2. Get trained: As mentioned earlier, investing in training can help you build your skills and knowledge. Look for online courses and resources that can teach you the basics of virtual assistance.
  3. Offer your services for free or at a discounted rate: This may not sound ideal, but offering your services for free or at a discounted rate can help you gain experience and build your portfolio.
  4. Network: Networking is crucial in any industry, and virtual assistance is no exception. Join online groups, attend webinars and conferences, and connect with other VAs to build relationships and gain referrals.

What Are the Disadvantages of Virtual Assistance?

While virtual assistance can be a rewarding career, it’s not without its drawbacks. Here are some of the disadvantages of being a VA:

  1. Isolation: As a VA, you work remotely, which can be isolating at times. It’s essential to make an effort to connect with others in your industry and maintain social connections.
  2. Uncertainty: As a freelancer, your income can be unpredictable. You may have busy periods where you have lots of work, and slow periods where you don’t have much work at all.
  3. Self-motivation: As a VA, you’re responsible for managing your workload and motivating yourself. This can be challenging for some people, and it’s essential to develop good self-management skills.

Is Virtual Assistance a Side Hustle?

Yes, virtual assistance can be an excellent side hustle for those looking to earn extra income. As a VA, you have the flexibility to work part-time or full-time, depending on your schedule and goals.

Is There a High Demand for Virtual Assistants?

Yes, there is a high demand for virtual assistants, especially as more businesses are shifting towards remote work. According to Upwork, the demand for virtual assistants increased by 31% in 2020.

How Do I Start Working as a Virtual Assistant?

To start working as a virtual assistant, follow the steps outlined earlier in this article, including assessing your skills, getting trained, building your portfolio, marketing yourself, and pitching to potential clients.

Is Being a Virtual Assistant Difficult?

Like any job, being a virtual assistant has its challenges. However, with the right mindset, skills, and training, it can be a rewarding and lucrative career. With dedication and hard work, you can become a successful VA in Australia.


In conclusion, virtual assistance is a thriving industry in Australia, with plenty of opportunities for those looking for a flexible and rewarding career. By following the steps outlined in this article and developing your skills and knowledge, you can become a successful virtual assistant and enjoy the benefits of remote work. Don’t let inexperience or uncertainty hold you back. Start your journey to becoming a virtual assistant today!


  1. What skills do I need to be a successful virtual assistant?

To be a successful virtual assistant, you’ll need a variety of skills, including excellent communication skills, time management skills, organizational skills, attention to detail, technical skills, and problem-solving skills. The good news is that many of these skills can be learned and developed with practice and training.

  1. How much should I charge as a virtual assistant?

The hourly rate for a virtual assistant varies depending on your experience, skills, and niche. As mentioned earlier, the average hourly rate for a VA in Australia is around $25. However, you can charge more or less depending on your expertise and the services you offer.

  1. How do I market myself as a virtual assistant?

There are many ways to market yourself as a virtual assistant, including creating a website, setting up social media accounts, networking with other VAs and potential clients, and offering your services for free or at a discounted rate to gain testimonials and referrals.

  1. What software and tools do I need as a virtual assistant?

As a virtual assistant, you’ll need access to a computer, high-speed internet, and various software and tools, such as a productivity suite, project management tools, communication tools, and accounting software. Some popular tools used by VAs include Asana, Trello, Slack, and QuickBooks.

  1. What types of businesses typically hire virtual assistants?

Virtual assistants can be hired by businesses of all sizes and industries. Small businesses, entrepreneurs, and professionals who work remotely often hire VAs to help them with administrative tasks and other business functions. Some popular industries that hire virtual assistants include real estate, finance, marketing, and healthcare.

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